EQ2238 – Kono Multi Functional Outdoor Hiking Backpack With Rain Cover – Black

Shipping Countries: United Kingdom (UK)

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Ready to ship in 1-3 business days

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Shipping Policy

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## Shipping Policy

### Qubit Page Limited Shipping Policy

#### Free Shipping on All Products
At Qubit Page Limited, we believe in providing transparent and straightforward pricing. That’s why all our products come with **free shipping**. The cost of shipping is included in the price of the product, so there are no hidden fees or unexpected charges at checkout.

#### Preparation and Delivery Times
- **Preparation Time**: Once you place an order, our team will prepare your items for shipment. This process typically takes **0 to 3 days**.
- **Delivery Time**: After your order has been prepared and dispatched, delivery usually takes between **1 to 5 days**.

#### Shipping Details
- **Shipping Location**: We ship exclusively within the United Kingdom.
- **Shipping From**: All products are shipped from our base in the UK.

#### Company Information
- **Company Name**: Qubit Page Limited
- **Registered Trademark**: Qubit Page
- **Website**: [qubitpage.co.uk](https://qubitpage.co.uk)
- **Company Number**: 15738740
- **Address**:
Office 3924
182-184 High Street North
LONDON
E6 2JA
UNITED KINGDOM
- **Email**: [support@qubitpage.co.uk](mailto:support@qubitpage.co.uk)

For any questions or additional information about our shipping policy, please do not hesitate to contact our support team at [support@qubitpage.co.uk](mailto:support@qubitpage.co.uk).

Thank you for shopping with Qubit Page Limited!

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Refund Policy

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Qubit Page Limited Return Policy
Company Information:

Company Name: Qubit Page Limited
Registered Trademark: Qubit Page
Website: qubitpage.co.uk
Company Number: 15738740
Address:
Office 3924
182-184 High Street North
LONDON
E6 2JA
UNITED KINGDOM
Email: support@qubitpage.co.uk
Return Policy
At Qubit Page Limited, we strive to ensure our customers are satisfied with their purchases. However, we understand that there may be occasions when you need to return items. Please review our return policy below.

General Return Policy
Return Window: You have 15 days from the date of delivery to return an item.
Condition: Items must be returned in their original condition, unused, and with all original packaging and tags intact.
Proof of Purchase: A receipt or proof of purchase is required for all returns.
Return Conditions
If the item is damaged, defective, or incorrect:

We will cover the cost of return shipping.
A full refund or replacement will be provided once the returned item is received and inspected.
If the return is due to a change of mind or customer error:

The customer is responsible for the return shipping costs.
A 25% restocking fee will be applied.
A refund will be issued for the item cost minus the restocking fee once the return is received and inspected, excluding the original shipping cost if applicable.
Additional Non-Returnable Items:

Gift cards
Downloadable software products
Some health and personal care items
Situations where only partial refunds are granted:

Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original condition, is damaged, or missing parts for reasons not due to our error.
Return Procedure
Contact Us:

Email support@qubitpage.co.uk within 15 days of receiving your order.
Provide your order number, details of the item you wish to return, and the reason for the return.
Receive Return Instructions:

Our support team will provide you with return instructions and a return address.
Prepare the Package:

Pack the item securely in its original packaging, including all accessories, manuals, and documentation.
Clearly label the package with the return address provided by our support team.
Ship the Item:

If we are covering the return postage, we will provide a prepaid return label.
If the return is due to a customer error, use a trackable shipping service to ensure the package is received.
Refunds
Refunds will be issued after the returned items have been inspected and processed.
The inspection and refund process typically takes 7-10 days from the receipt of the returned item.
You will receive an email notification once the refund has been processed.
Products from Other Sellers
Return Window: Minimum of 15 days, with some sellers offering extended return periods.
Postage Costs: Individual sellers may have different return postage policies. Please refer to the seller’s return policy on their shop page for specific details.
Shipping and Handling: While we encourage sellers to offer free return shipping, policies may vary. Check the seller’s policy before purchasing.
Additional Information
Shipping Time: For products sold directly by Qubit Page, allow up to 3 days for order preparation and an additional 3 days for shipping.
Free Shipping: Shipping costs for Qubit Page products are included in the price.
Seller Policies: Registered sellers on our marketplace can set their own return and shipping policies. Please review each seller’s terms before making a purchase.
Note: This return policy is subject to change. For the latest information, please review the return policy on our website.

For any questions or assistance, please contact us at support@qubitpage.co.uk.